I have received emails from old friends who I have not heard from in a long time. It's always good to hear from old acquaintances and makes me feel good that they made the effort to say , "hi".
I believe that's what your customers are wanting to hear from you..."Hi, how are you doing...just wanted to see how you were doing, (and so forth) blah blah blah blah blah." I'm talking about sincerity here.
One of my colleagues the other day mentioned they had not seen or heard from one of their vendors for 2 years. Hows that for ego?
Here's one of the secrets to successful relationships in business or in your personal life...stay in touch.
p.s. A special "Howdy" to Jane Rains (Moskowitz) and Susan Sinn...thanks for keeping me in the know.